USAA Renters Insurance: Is it the best choice for you?

Mark Steinbach
Written by
Mark Steinbach
Mark Steinbach
Written by
Mark Steinbach
Insurance Writer
Mark Steinbach is a writer based in Brooklyn, NY. In addition to his years of work as a copywriter, he is also a TV writer with a degree in English from Harvard University. When he isn't writing, he can be found playing tennis or doing crossword puzzles.
John Leach
Edited by
John Leach
Photo of an Insurify author
Edited by
John Leach
Insurance Content Editor at Insurify
John Leach is an insurance content editor who has worked in print and online. He has years of experience in car and home insurance and strives to make these topics easy to understand for everyone. He has a linguistics degree from UC Santa Barbara.

Updated April 13, 2022

Reading time: 6 minutes

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You’ve just signed the paperwork on your first apartment rental. While your landlord is the one who owns the actual building, all the items you’re moving into the apartment are 100 percent yours. Naturally, you want to protect these items—which is where renters insurance comes in.

Renters insurance has three basic coverage types: liability coverage, personal property coverage, and additional living expenses. Liability covers medical expenses that might arise in the event of a bodily injury on your property. Personal property protects the belongings on your property, such as furniture or electronics. And additional living expenses cover the costs of a hotel if you need to vacate your property due to a claim.

USAA is just one of several insurance companies that offer robust renters insurance. We’ll explore the basics of the USAA renters insurance policy, the types of losses it covers, and what other customers are saying about USAA ’s renters insurance options.

No matter what insurance company you go with, Insurify can help you find the right coverage at the right price. Whether you’re shopping for cheap car insurance or looking for home insurance that will protect your property, Insurify makes it easy to compare free quotes and find the coverage that meets your specific needs.

USAA Renters Insurance: The Basics

Here’s the basics on USAA renters insurance.

What does USAA renters insurance cover?

At the heart of USAA renters insurance is personal property protection. In the event of fire, theft, vandalism, water damage, or accidental damage, the personal belongings on your rental property are covered. USAA also stands apart from the competition by making flood coverage and earthquake coverage part of their standard renters insurance policy.

USAA also offers replacement cost coverage, which means USAA will compensate you with enough money to replace your belongings with new items in the event of theft or property damage. That way, you don’t have to worry about the depreciation in value of your belongings.

USAA also offers liability coverage, which you might know as bodily injury coverage. This means you’re covered if someone on your property is injured due to a fire, a weather-related incident, or just a simple accident, such as tripping and falling. USAA will cover the medical payments associated with this personal injury.

And you can feel secure knowing your belongings are covered wherever you go. If you’re moving or storing your items, they’ll still be covered at your new rental location. You simply need to change your address on your policy, rather than cancel and restart it at the new location. But keep in mind that USAA will not cover any damage these items sustain while in transit.

The standard USAA renters policy includes liability and personal property insurance. If you find that you need only one of these coverage options, you can choose one and potentially pay a lower premium.

You’ll need to assess your living situation and financial standing before deciding how much renters coverage you need. For instance, if you have a dog or multiple roommates, that might increase the risk of bodily injury on your property, which means you’ll want to opt for more liability insurance. And if you have a lot of valuable personal property, such as fine art, you might want to buy more personal property insurance. The average coverage needed for a two-bedroom apartment starts at $20,000. Creating an inventory of your property can help you decide how much coverage you need.

Special Deals and Discounts

Renters insurance is generally quite affordable, especially when compared to other coverage options like homeowners insurance. Even though the price of renters insurance is already quite low, USAA offers a few easy ways to lower your monthly insurance premiums.

Save big when you bundle: The best way to save on renters insurance is by bundling it with other insurance coverage, such as auto insurance or health insurance. This is particularly useful for people who might already be USAA policyholders and want to strengthen their protection for just a few more dollars a month.

Unlock military discounts: If you’re living on an active military base, you can receive an insurance discount of up to 28 percent. Keep in mind this discount may not apply to all bases, so speak to a USAA customer service representative to see if you qualify.

Secure your property, lower your premiums: When you equip your rental property with various security measures, such as smoke detectors, alarm systems, or deadbolt locks, you lower the chance of filing a claim. USAA will recognize that you’re cheaper to insure and will respond in kind with lower premiums.

Where does USAA offer renters insurance?

Whether you live in New York or North Carolina, you’re in luck. USAA offers renters insurance in all 50 states and Washington, D.C.

USAA Renters Insurance Ratings

OrganizationRating
J.D. Power888/1,000
A.M. BestA++
Better Business Bureau (BBB)A- (rating), 1.2/5 (customer score)

USAA Renters Insurance Customer Reviews

In general, USAA renters insurance receives praise for its low prices and ongoing commitment to active military members and their families. They’ve received an A- grade from the Better Business Bureau, which indicates a generally high level of customer satisfaction. They also have an A++ rating from A.M. Best, which is an excellent financial strength rating. That said, their customer score on BBB is only 1.2 out of a possible 5, with some customers complaining about a slow and frustrating claims process and subpar customer service.

“I love my USAA insurance rates, the credit card, and checking account,” says one customer. “But the customer service I dealt with today was subpar.”

Still, some customers have nothing but positive experiences over the course of their USAA membership. “I am amazed by the level of service I have received on my recent insurance claim,” says Brittany. “The process was so easy and quick. The adjuster came to my home to inspect the damage and the money was in my account less than 24 hours later. The settlement was fair. I can’t believe how painless the process was.”

Average Cost of USAA Renters Insurance

USAA boasts that their renters insurance starts at the low price of $10 per month. Keep in mind that this price can vary based on the location of your property, your claims history, your credit score, and several other factors. This price is quite a bit lower than the national average of $15 per month and is far more affordable than the typical price of home insurance. USAA ’s rate is significantly lower than Progressive’s average rate and $5 less than Allstate ’s average rate.

Positives and Negatives of USAA Renters Insurance

ProsCons
With rates starting at $10 per month, USAA ’s renters insurance is affordable compared to many other insurers.Compared to other insurance providers, USAA doesn’t offer many popular discounts, such as a student discount.
Flood protection and earthquake coverage come standard in USAA ’s renters insurance policy, which puts it a step ahead of many competitors.The 1.2 out of 5 customer satisfaction score indicates that some USAA customers aren’t happy with its service.
USAA is available in all 50 states.USAA is only available to military members, veterans, and their family members, which means only a small part of the population can opt for USAA.

Is USAA renters insurance right for me?

Before you register for USAA renters insurance, you’ll want to reach out to a USAA customer service representative and receive a quote. Then, you can compare this quote to the rate offered by other competing insurance carriers. During this process, you’ll want to figure out just how much renters insurance you need, taking into account your inventory and factors such as roommates, pets, and the location of your property.

If you are associated with the U.S. military, USAA is definitely an option you should consider. Their insurance products are designed to cater to those who serve, and their customer service representatives have extensive experience dealing with military families. Additionally, if you already have an auto insurance policy with USAA, buying renters insurance as an add-on to your policy for just a few dollars more a month makes perfect sense.

How to Get a Quote for USAA Renters Insurance

Getting an accurate quote from USAA is just a few clicks away. To get started, head to USAA.com and navigate to the renters insurance page. There, you can simply click “Get a Quote” and begin to enter some basic information, such as your ZIP code. If you make an account, you can save quotes on the website and access them at a future date.

If you prefer to speak to a representative, you can call USAA at 1 (800) 531- USAA (8722) to get the quote process started.

Before you call or log on, try to have the following information ready, as you’ll likely need to reference it during the quote process:

  • Your insurance history

  • The value of your belongings

  • The number of roommates or pets you have in your apartment

  • Any safety features you have in your apartment, such as a smoke alarm

  • Information about the business you run out of your rental (if applicable)

USAA Renters Insurance Contact Information

DepartmentContact
Websitewww.USAA.com
Mobile AppsGoogle Play Store
Phone Number1 (800) 531-USAA
LocationUSAA
9800 Fredericksburg Rd
San Antonio, TX 78288

USAA Renters Insurance FAQ

  • USAA insurance is only available to military members, military veterans, and family members of military members. This means active service members in the United States Air Force, Army, Coast Guard, Marines, Navy, National Guard, or Reserves can all apply. Additionally, those who have been honorably discharged or have retired from the U.S. military can access USAA insurance. Widows, widowers, and single former spouses of USAA members who had a USAA policy before or during their marriage can be USAA customers as well.

  • USAA offers bundling discounts, safety feature discounts, and discounts for those currently on an active military base. USAA customers might also be able to lower their monthly premiums if they raise their deductibles. Reach out to a USAA customer service representative to learn how you can get an affordable deal on your USAA renters insurance policy.

  • Before you decide on an insurance provider, you’ll want to compare quotes from a variety of options. Insurify makes it easy to do just that, serving up 10+ free quotes on car insurance, home insurance, and life insurance.

How to Find the Best Renters Insurance Quotes

Shopping for renters insurance shouldn’t be a hassle. With the right information at your disposal, you can quickly find renters insurance coverage that meets your needs and budget.

And this easy experience should be the standard for all types of insurance. That’s what Insurify is all about—which is why it should be your one-stop shop to compare quotes on renters, auto, home, and life insurance. All you need to do is answer a few simple questions about yourself, and you can quickly unlock a wide array of useful insurance quotes. That way, you can buy the right coverage at the right price.

Mark Steinbach
Written by
Mark Steinbach
Linkedin

Insurance Writer

Mark Steinbach is a writer based in Brooklyn, NY. In addition to his years of work as a copywriter, he is also a TV writer with a degree in English from Harvard University. When he isn't writing, he can be found playing tennis or doing crossword puzzles.

Learn More
John Leach
Edited by
John Leach

Insurance Content Editor at Insurify

Photo of an Insurify author
Edited by
John Leach
Insurance Content Editor at Insurify
John Leach is an insurance content editor who has worked in print and online. He has years of experience in car and home insurance and strives to make these topics easy to understand for everyone. He has a linguistics degree from UC Santa Barbara.