Travelers Car Insurance Review (With Quotes, 2023)

Founded in 1864 in St. Paul, Minnesota, Travelers is a well-known player in the car insurance industry. In addition to car insurance, it offers a long list of other types of insurance for both personal and business use. With Travelers, policyholders can choose from a wide selection of auto insurance coverages. Car insurance from Travelers costs $81 per month on average.

If you’d like to save as much money as possible on your car insurance policy, it’s a good idea to shop around. You can use Insurify to compare car insurance quotes and find the best deal for your particular budget and needs. You’ll receive personalized quotes in five minutes or less without any sign-ups or fees.

Travelers Industry Rankings and Scorecard

Travelers is well-established in the car insurance industry. In fact, the company issued its first auto insurance policy in 1897. For a company of its size, it’s received fairly good rankings.

Insurify Composite Score Methodology

The Insurify Composite Score is a proprietary rating calculated by a team of data scientists at Insurify, weighing multiple factors that reflect the quality, reliability, and health of an insurance company.

Inputs to the score include financial strength ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews.

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Travelers Car Insurance Quotes by Driver History

Travelers will consider your age, your location, the make and model of your car, and your driving history before it provides a quote. It also offers IntelliDrive, which is a 90-day program that monitors your driving performance via an app. If it shows you’re a responsible driver, you may save up to 30 percent on your car insurance policy.

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Travelers Car Insurance Quotes by State

Location will play an important role in your Travelers car insurance quote. If you live in a heavily populated area, you may pay more than someone in a smaller, rural town. This is because the risk of accidents, as well as the crime rate, is likely higher. In addition, if your area is known for severe weather like snow or hail, your car insurance premium may be more expensive as well.

Travelers Car Insurance Pros and Cons

Travelers car insurance can be a solid choice if you’re in search of a competitive rate from a leading car insurance company. It should also be on your radar if you want to work directly with an agent or have plans to buy other insurance policies for your personal or professional needs.

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Travelers Car Insurance Discounts

With Travelers car insurance discounts, you can save money on your policy. Keep in mind that discounts vary by state and coverage type. That’s why you should check with Travelers to find out which discounts apply to your unique situation.

Driver-Based Discounts

If you insure two or more vehicles in your household with a Travelers car insurance policy, you’ll qualify for the multi-policy or multi-car discount. Also, if your driving history is free of accidents, violations, or major claims, you can lower your car insurance premium with the safe driving discount. The good student, away at school, and driver training discounts are available as well.

Policy-Based Discounts

You might be eligible for the early quote discount if you get a quote from Travelers before your current policy expires. In addition, you can land a discount if you pay your premium in full, pay with electronic funds transfer (EFT), or through payroll deduction. You may also get rewarded for always paying your premium on time.

Bundling Discounts

Since Travelers offers no shortage of personal and business insurance policies, such as home insurance, renters insurance, motorcycle insurance, and travel vehicle insurance, it’s no surprise that there are bundling discounts. You can save money just by bundling multiple insurance policies.

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Travelers Car Insurance Coverage Options

With liability coverage from Travelers, you’ll get bodily injury and property damage protection. This means you’ll be compensated if you’re liable for an accident that results in injuries and vehicle damage to others. Medical payments coverage is simply personal injury protection designed to protect you and your passengers if injured in an accident, regardless of fault.

There’s also collision coverage, which pays for vehicle damage if your car strikes another vehicle or object, gets hit by another car, or rolls over. We can’t forget comprehensive coverage, which covers vehicle damage as a result of theft, vandalism, hitting an animal, or a natural disaster.

New Car Replacement

Premier new car replacement can give you some much-needed peace of mind. It will replace your vehicle with a brand-new one of the same make and model if you total your new car in the first five years of owning it.

Rideshare Coverage

If you drive for a rideshare company like Uber or Lyft, rideshare coverage may be a worthwhile investment. It offers optimal protection every time you turn on your ridesharing app. Note that rideshare coverage through Travelers is only available in Colorado and Illinois.

Roadside Assistance Coverage

With roadside assistance, you’ll receive the help you need in emergency situations while driving. It may cover the cost of towing, a spare tire, gas if you get stranded, and so much more. If you drive often, it should definitely be on your radar.

Rental Coverage

Also known as rental reimbursement, rental coverage can come in handy if your car is in the auto repair shop but you need to get around. It will pay for a rental car if your vehicle faces damage in a covered accident and can’t be used for more than 24 hours.

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Travelers Car Insurance Reputation

Travelers has a positive reputation in the car insurance space. It earned an A rating from the Better Business Bureau (BBB). It’s also held a spot on the Fortune 500 list for many years. In addition, Travelers has been named one of America’s Most Admired Companies as well as one of America’s Most Responsible Companies.

Travelers Customer Service

Even though it has a stellar reputation, Travelers could improve its customer service. The J.D. Power 2021 U.S. Auto Claims Satisfaction Study found that it ranks below average in customer satisfaction ratings. Most displeased customers state that the claims process is slow and there are sudden car insurance rate increases.

Travelers Claims-Filing Process

The easiest way to file a claim with Travelers auto insurance is online. All you have to do is log in to your MyTravelers® account. If your claim involves significant personal property damage or injuries, Travelers recommends that you call them. Claims experts are available 24/7 to serve you.

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Travellers IntelliDrive

Many insurance providers offer substantial safe driver discounts linked to telematics programs using driver data. Learn more about the Travelers IntelliDrive program, including how it works, costs and discounts, and customer reviews, by reading this page. As always, use Insurify’s helpful quote-comparison tool to decide if Travelers Insurance meets your insurance needs.

How does Travelers IntelliDrive work?

The Travelers IntelliDrive program utilizes data from participating insurers through their mobile app. During a 90-day period, the Travelers app records data on behaviors linked to increased risks of car accidents, including time of day, acceleration, speed, and braking. After 90 days, participants earn a star rating that determines their rate adjustment at the next policy renewal.

Travelers claims that its policyholders enrolled in the telematics program can save up to 20 percent on costs of their policy’s first term. Drivers with increased driving risks and mileage may not benefit from a telematics program of this nature that thoroughly tracks behavior. Ultimately, whether to use Travelers IntelliDrive depends on your driving habits and insurance needs.

Travelers IntelliDrive Costs and Discounts

In most states—excluding Massachusetts and Florida—Travelers policyholders may earn up to 20 percent in savings through the IntelliDrive program, depending on their recorded driving behaviors. An additional small enrollment discount exists for participants upon signing up for the program. The exact discount amount or percentage depends on and varies by state.

Due to the nature of telematics programs, risky drivers often experience lower star ratings in the IntelliDrive program. For that reason, drivers must carefully consider whether they would benefit from their driving behavior being linked to their policy rates. Other affordable car insurance quotes exist and can easily be compared with Insurify’s quote-comparison tool.

Travelers IntelliDrive Reviews

Based on the reviews in the App Store and Google Play store, Travelers IntelliDrive participants vary in their views of the program. Primary complaints include criticism around inaccurate reflections of driving habits and the inconsistent reliability of the Travelers app. Others appreciate the earned discounts, as well as the encouragement of good driving habits.

How to Cancel Travelers IntelliDrive

A grace period with the Travelers IntelliDrive program exists for unsatisfied customers. Within 45 days of starting the program, customers can cancel their enrollment without any accrued charge or penalty. In order to do so, customers must call their insurance agent or a representative of Travelers reached at 1 (866) 336-2077.

Travelers: Is it right for you?

If you’re looking for a reputable car insurance company with no shortage of coverage options, Travelers company can be a good fit. You may also want to consider Travelers if you want to buy other types of personal and/or business insurance like homeowners insurance or umbrella insurance. It can also be a wise choice if you wish to work with a local independent agent.

Frequently Asked Questions